Terms of service

Ordering

  1. On the product page, select the color and size you want. Press 'add to cart'- button.
  2. Open your Shopping Cart by clicking on the shopping cart icon in the upper right corner of the online store. Check the contents of the Shopping Cart and press 'payment at checkout'button.
  3. Fill in the required information, for delivery we need your address as well as your phone number and for order confirmation your email address. If you wish, you can easily register as a user of Alava Shop, so that your purchases will remain in your own account and in the future your delivery information will be easily found for you. Learn more about privacy here. Press 'continue sending'button.
  4. Select the delivery method you want. More information about our delivery methods here. Press'continue to payment stage 'button.
  5. Venter the desired payment method and select the billing address corresponding to your payment method or card, press'complete order '.
  6. The order is directed to the Checkout system, where you can verify the payment. Learn more about paying here.
  7. Once payment has been accepted, you will be directed to the order confirmation page and will also receive an email and order confirmation. If you do not receive an order confirmation, please check your spam folder. If no email is found, please contact our customer service.
  8. When your order is ready to be picked up or is on its way to the delivery method of your choice, you will receive an email with the necessary information.

You can find more information in our terms of use.


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